Wednesday 18 November 2009 - The upgrade of Elluminate Live from Live 9.5.2 to Live 9.6 is postponed to next week, we apologise for any inconvenience.
The upgrade will mainly take place to support Windows 7 and Mac OS X 10.6. Minor changes in the user interface include improvements to the Preferences panel where you will now see yellow highlighting in the preferences list to indicate there are changes that have not yet been applied, and a new Connection Speed setting of "Wireless (300 Kbps)" to better manage the user's experience. |
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Monday 19 October 2009 - Due to an error at the hosting company administering our domain names, the Fronter web sites (including this Support site) have been unavailable this morning. We apologise for the inconvenience this has caused. |
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Our Elluminate server will be upgrade on Friday August 21st, between 00:00 and 06:00 CET. Elluminate sessions will not be available during this period of time, we apologise for any inconveniences this may cause. However, our customer will notice the upgrade in improved quality. Customers with Elluminate Live are now upgraded to Live 9.5. with a range of improvements. |
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Elluminate service moved to Oslo hosting center |
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The Elluminate service is now hosted from Oslo.
This means that the needed Disclaimer must be accepted by administrators in order for existing Elluminate service to continue. Also, the free version Elluminate tools are now available to all our 82 and 91 customers as default without the need to order a license for this tool.
Elluminate admin settings
There are two settings in Admin that must be enabled to distribute Elluminate accounts to
org.units. These settings can be found under ’Admin’, tab named ’Tools’ and the option
named ’Elluminate setup’. Top administrator can enable this for the whole building or local administrators can enable it for their org.unit. |
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Java problems with Firefox 3.0.11 |
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There is a known error in Firefox 3.0.11 for Windows XP that freezes with Java.
This can be tested by going to http://java.com and clicking on "Do I have Java?" in the middle of the page. This will also result in Firefox freezing.
More information can be found here: http://forums.mozillazine.org/viewtopic.php?f=9&t=1293885 |
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